We understand that healthcare requires lean solutions which
- Delivers excellent quality of care, patient safety and experience
- Eliminates waste and emphasizes value from commissioned services
- Tackles and eliminates the complexity of pathways though multiple services
- Engages and frontline staff and involves management in driving the change
- Creates consistent work standards which are the product of simple, creative solutions to real problems
- Complements and fits with your exisiting initiatives such as the Productive series and Quality academies
- Can be learnt and deployed skillfully by your transformation teams, change agents and frontline staff across services
So that's how we work with you! We work with your leadership teams top down to help you prepare your organization for breakthrough change. We then work with your service teams bottom up to create excellent change through team-based change workshops called Kaizen events.
Each Kaizen event is a disciplined team process. Our expert planning and facilitation and the experience of your service teams delivers simple, creative solutions to the big problems. Experience tells us that solutions are sustained by the high standards the team set for themselves and their passion to make change work. We ensure both. But a great change programme is more than a series of great change events.
Your programme will be bespoke to the needs of your organization. Your programme will be full of learning activities that also deliver real results, because nothing sells success like success. A typical programme: